1. Why should I buy Remanufactured Haworth from BROOKS Interiors?
   
   The 3 highest Quality panels systems in the world are Steelcase, Haworth and Herman Miller. Each Corporation is approximately the same size and have, in many ways, equally good panel systems. BROOKS Interiors believes that all are choices that offer many benefits, but it's not necessarily the product that differentiates your vendors, but from whom you buy it. BROOKS Interiors specializes in Haworth because it has been the best fit. We have over 4000 cubicles of product on hand and re-manufacture and ship over 400 cubicles every month. If you buy Haworth from some Internet site and have a problem, whom are you going to call? Haworth?
   
   When you buy from Brooks we stand behind our product 100%. If you ever need to add product, or for some reason need service, we are here, at 5 Waltham Street in Wilmington, ready to take care of your needs as always.
    
2. Does my existing product have any value?
   
   There is a good possibility that your existing product can be either traded or bought outright and the value depends on it's condition and product type. BROOKS Interiors will work with you to maximize the "buy-back" value of your product. We clearly state on your Quote under "Customer Trade In" exactly what we will pay for your existing product and note whether that includes removal. We do not play shell games, what we are paying for your old furniture is in black and white and what you are paying for your new furniture is black and white. No games
    
3. What if I want to add to my workstations in the future?
   
   BROOKS Interiors has always promoted to potential Clients that as long as there is an installed base of Haworth Unigroup and Places, the same product will be available. We have Clients that made their initial purchase 10 years ago and are still adding more cubicles every year.
    
4. Do you charge for Delivery and Installation or setup?
   
   Yes, we do. Don't be fooled by companies that sell you "free delivery". Do you think they don't have expenses to cover, like personnel and equipment? We don't think they won their trucks in the Lottery. No, they "build in" the price and therefore you don't know the true cost of your furniture. At BROOKS Interiors, we charge a fair price to have furniture delivered and set up or installed by PROFESSIONAL office furniture installers. The cost is stated as a separate item on your quote, so you can see the actual price you are paying for your furniture.
    
5. Does BROOKS Interiors product come with a Warranty?
   
   Absolutely yes, we trust our quality and therefore stand behind our product. We offer a 3 year Parts, and 1 year Labor warranty. As a matter of fact, if for some strange reason you have the same problem with the same item 3 times, no matter the time frame, we will refund your original purchase price and replace the product. We want you happy, PERIOD!
    
6. What "Green" benefits are there in buying remanufactured Systems?
   
   Good question! Did you know that according to published statistics one average workstation weighs in at 1,000 pounds! And if a company closes their doors, there was a high likelihood that all of that would go into a landfill! However with recycling, over 85% of that workstation is remanufactured and less than 150 pounds makes it to the landfill.that's a savings of over 850 pounds, equivalent to the waste generated by one family of 4 in almost two months! And that's only one workstation! Consider that BROOKS Interiors recycles over 400 cubicles per month, that's the waste of one family over 41 YEARS! ENOUGH STATISTICS TO BOGGLE THE MIND.
    
7. What has been BROOKS Interiors' impact on the "Green factor"?
   
   By volume, remanufacturing 40 cubicles diverts one tractor-trailer load of furniture from the landfill. For BROOKS Interiors, that means we re-use 10 tractor-trailer loads of systems product PER MONTH. Over 14 years of business, that's almost 2000 trailers! As a matter of fact, here's an excerpt from a memo dated November 1996 regarding the history of recycling.(remember, BROOKS Interiors was started in 1989.)

   "Recycling took off due to societal and materials management, landfill space closure, and regulatory pressures in the period 1989-present. The institution of a Waste Management hierarchy got everyone thinking about waste reduction in 1989."
   From: FRIEDMAN.FRED@EPAMAIL.EPA.GOV (Fred Friedman)
   Subject: Waste Management Industry Overview November 25, 1996

   BROOKS Interiors, was on the leading edge of the movement, and through growth, will continue to be a major contributor to the "Green factor".

BROOKS Interiors is a leading manufacturer of remanufactured Haworth cubicle systems as well as office furniture, servicing primarily businesses in Boston, Massachusetts, Maine, New Hampshire, Vermont, Rhode Island and Connecticut.

BROOKS Interiors is headquartered at 5 Waltham Street in Wilmington, Massachusetts.